Frequently asked questions
We are responsible, professional, insured and cost effective.
* you don’t like to scoop poop, we “doo” * you don’t have the time to do it * no arguing about who has “poop patrol”? * your children can play outside, poop FREE.
Anywhere your dog goes: Grass, Concrete, Deck, Etc…
Credit cards, and cash are accepted.
Absolutely not! Dogs eat protein based food products. Dog waste contains bacteria and parasites that can be harmful to your family, pets and lawn.
Certainly, we don’t mind. Most lawn services set their blades high enough so that they don’t hit the waste. Lawn services don’t like to clean their equipment from the waste. We will make sure we scoop it all.
It is our #1 priority. Upon leaving we shut the gate and even tug on it to be sure its closed.
A simple phone call will do. 805-709-8298
You do not have to be. We service yards each week and have never had a problem.
It is removed from your property and is disposed of in accordance with city, county and state regulations.
The first time, we’ll waive the charges for that day and contact you to resolve the issue. Any future occurrences you will be charged regular fees. (If we have to miss a day the next visit will have more waste to scoop)
We NEVER sell or share information about you with anyone.
Most of our customers prefer twice per week or once a week service. We also scoop every other week and do One time cleanings as well. Please note that we will clean your yard on your service day, but we can not guarantee the same time every visit. Our schedules and routes are constantly changing.
We work in just about any weather conditions. We will not work in lightning, or severe thunderstorms. You do get charged, as we will have more to scoop the next visit.
Yes. We will not climb or jump over fences. Please have your gate unlocked on your service day. You may provide us with a key to the lock if that will be convenient for you.
If your dogs are friendly, and will allow strangers in your yard, then yes we can work with your dogs in your yard. If your dogs are aggressive or vicious we can not work with them in your yard. They will have to be out of the yard while we are cleaning it.
Please call us in advance, so we do not come to your property. You will not be charged if we have prior notice. You do get charged if you do not notify us and we come to your property.
We can start and stop service over the phone, so we have no contracts to sign regarding service.
We strive to provide perfect service, but if there is ever a time when our service does not meet your expectations, please contact us ASAP. We will make it right!!