Question 1

Why should I hire Central Coast Poo Patrol?

Accepted Answer

We are responsible, professional, insured and cost effective.  
* you don’t like to scoop poop, we “doo”
* you don’t have the time to do it
* no arguing about who has “poop patrol”?
* your children can play outside, poop FREE.

Question 2

Where do you clean?

Accepted Answer

Anywhere your dog goes: Grass, Concrete, Deck, Etc…

Question 3

How am I billed?

Accepted Answer

Credit cards, and cash are accepted.

Question 4

Is dog waste good for my lawn?

Accepted Answer

Absolutely not! Dogs eat protein based food products.  Dog waste contains bacteria and parasites that can be harmful to your family, pets and lawn.

Question 5

Is it ok for my lawn service to mow the grass before you come?

Accepted Answer

Certainly, we don’t mind.  Most lawn services set their blades high enough so that they don’t hit the waste.  Lawn services don’t like to clean their equipment from the waste.  We will make sure we scoop it all.

Question 6

Will the technician close my gate?

Accepted Answer

It is our #1 priority.  Upon leaving we shut the gate and even tug on it to be sure its closed.

Question 7

How can I start or stop service?

Accepted Answer

A simple phone call will do.  805-709-8298

Question 8

Do I have to be there when you come for service?

Accepted Answer

You do not have to be.  We service yards each week and have never had a problem.

Question 9

How do you dispose of the waste?

Accepted Answer

It is removed from your property and is disposed of in accordance with city, county and state regulations.

Question 10

What happens if you can’t get in to my yard?

Accepted Answer

The first time, we’ll waive the charges for that day and contact you to resolve the issue.  Any future occurrences you will be charged regular fees.  (If we have to miss a day the next visit will have more waste to scoop)

Question 11

Is my personal information safe with you?

Accepted Answer

We NEVER sell or share information about you with anyone.

Question 12

How Often Does Your Company Come Out?

Accepted Answer

Most of our customers prefer twice per week or once a week service. We also scoop every other week and do One time cleanings as well. Please note that we will clean your yard on your service day, but we can not guarantee the same time every visit. Our schedules and routes are constantly changing.

Question 13

What Happens If The Weather Is Bad?

Accepted Answer

We work in just about any weather conditions. We will not work in lightning, or severe thunderstorms. You do get charged, as we will have more to scoop the next visit.

Question 14

Should I Unlock My Gate?

Accepted Answer

Yes. We will not climb or jump over fences.  Please have your gate unlocked on your service day. You may provide us with a key to the lock if that will be convenient for you.

Question 15

Can We Work With Your Dog In The Yard?

Accepted Answer

If your dogs are friendly, and will allow strangers in your yard, then yes we can work with your dogs in your yard. If your dogs are aggressive or vicious we can not work with them in your yard. They will have to be out of the yard while we are cleaning it.

Question 16

What If I Want To Skip A Day Or I Go On Vacation?

Accepted Answer

Please call us in advance, so we do not come to your property. You will not be charged if we have prior notice. You do get charged if you do not notify us and we come to your property.

Question 17

Do I Have To Sign A Contract?

Accepted Answer

We can start and stop service over the phone, so we have no contracts to sign regarding service.

Question 18

Satisfactions Guaranteed

Accepted Answer

We strive to provide perfect service, but if there is ever a time when our service does not meet your expectations, please contact us ASAP.  We will make it right!!

Frequently asked questions